Before you start
- A Glitz company account.
- A BigCommerce login that can create API accounts. The store owner can.
- An active store with a storefront address. A locked store or an ended trial cannot connect.
Steps
- 1
Create a store-level API account
In your BigCommerce control panel open Settings, API, Store-level API accounts, and create an account. Name it Glitz.
- 2
Choose read-only scopes
Set Products, Orders, Order Transactions and Information & Settings to read-only. Leave everything else at None, then save.
- 3
Copy the token and store hash
BigCommerce shows the access token once. Copy it. The store hash is the short code in the API path it gives you, between /stores/ and /v3/.
- 4
Connect in Glitz
In Glitz go to Dashboard, Connect your store, BigCommerce. Enter the store hash and the access token, then select Connect and import products. Glitz reads your storefront address from BigCommerce.
- 5
Set your commission
Set the commission for your products in Glitz and choose which influencers can promote them.
What syncs
- Visible products: name, description, price, images, variants and stock.
- Glitz checks your store every six hours. Press Sync now on the Connect your store page to pull product changes straight away.
- A product you hide or delete in BigCommerce is hidden on Glitz.
What stays yours in Glitz
- The commission you pay influencers on each product. New products arrive at 0%, so set your rate before influencers start promoting them.
- Which influencers can promote each product.
- The product category on Glitz. It is taken from your store on the first import, and after that you change it in Glitz.
- Products you hide in Glitz stay hidden, even if they are live in your store.
If you disconnect, your products are hidden on Glitz. Nothing is deleted. Connect the same store again and they come back with their commission and influencers in place.
How sales are credited to influencers
Shoppers who come through an influencer's link buy on Glitz. The influencer's code travels with the order, so the sale is credited to them automatically.
The order appears in your Glitz dashboard under Orders. It is not created in your store. You ship it and add the tracking number in Glitz.
You are paid your share after the 30-day refund window. The influencer's commission is held for the same 30 days.
If something goes wrong
- “That store hash does not look right”
- Enter only the short code from the API path, for example abc123def, not the whole URL.
- “BigCommerce rejected that token”
- Check the API account has read-only access to Products and Orders. If you changed scopes, create a new account and use its token.
- “This store is locked or its trial has ended”
- Reactivate the store in BigCommerce, then connect again.
- “We could not open a product page on your store”
- Your catalogue connected, but a product page did not open. This happens when the storefront is password protected or still in preview. Shoppers can still buy on Glitz.
Questions
Where do shoppers pay?
On Glitz. Payments are processed by Stripe and you are paid your share after the 30-day refund window.
Who ships the order?
You do. The order appears in your Glitz dashboard under Orders, where you add the tracking number.
What about orders placed directly on my own store?
Orders that include your synced products are read back into Glitz for your records. They are credited to an influencer only if your checkout passes the influencer's code onto the order. That takes a small change on your store. Ask us and we set it up with you.